We gather and use patient information in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them online.
Forms on this website do collect personal data that you submit, which will be emailed with the intent to store that data on industry standard UK email hosting and practice management records for the purpose of providing you a service.
General Data Protection Regulation (GDPR)
Our practice is registered with the Information Commissioner's Office (ICO).
Our Data Controller can be contacted at our practice address or by telephone with any questions you may have or details concerning the protection of your personal data.
Our Practice is registered with the Care Quality Commission (CQC). Details of our Registration can be seen at www.cqc.org.uk. Our practice has to comply with the CQC data protection policy for Patient Records both offline and online.
What data we gather
We may collect your data in a variety of ways on this website. Our lawful basis for processing your data will be your explicit consent to us to do so.
We may collect the following information:
- Contact information including your email address.
- Demographic information, such as postcode, preferences and interests.
- Website usage data.
- Other information relevant to patient enquiries.
- Other information pertaining to special offers and surveys.
How we use this data:
Collecting this data helps us understand what you expect from our practice, enabling us to deliver improved products and services.
Specifically, we may use data:
- For our own internal records.
- To improve the products and services we provide.
- To contact you in response to a specific enquiry.
- To customise the website for you.
- To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
- To contact you via email, telephone or mail for research reasons.
Your individual rights:
As an individual, you have the following rights in regard to the data that we collect and store:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision making and profiling.
Should you wish to exercise any of these rights, please call the practice and speak to our Data Controller or Data Protection Officer.
Controlling information about you
When you fill in an e-form or provide your personal details on our website, you may see one or more tick boxes allowing you to opt-in to receive marketing communications from us by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily by writing to us at the practice or by emailing us on firstname.lastname@example.org.
Any personal information we hold about you is stored and processed under our data protection policy, in compliance with the General Data Protection Regulation (GDPR) 2018.
We will always hold your information securely. To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in accordance with the GDPR.
Links from our site
Our website may contain links to other websites. Please note that we have no control of websites outside of the www.no45dental.co.uk domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy. Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself - is it padlocked or using https:// ?
If you feel that there is a problem with the way that we are handling your data please contact us.